Setting Expectations With Clients
It is easy to get caught up in closing a potential client. But in the process, you may inadvertently set unrealistic expectations that will cause issues throughout your relationship with that client. If you do not meet your clients’ expectations, they will not be satisfied even if you do great work. Getting on the same page with potential customers is a critical step in the closing process.Here are 2 things to keep in mind when setting expectations with clients:
[Read more…]Preparing for an Economic Downturn
Are you financially prepared for an economic downturn? The business cycle is called a cycle for a reason–highs and lows are normal and expected. I hope we aren’t going to talk ourselves into a recession. But clearly, we won’t continue with the sort of GDP growth that we’ve enjoyed over the last decade. Success certainly should never lead to complacency. So how can you as a business owner or leader make sure you are preparing for a potential downturn in the future? Here are 4 questions to consider when preparing for an economic downturn: [Read more…]Meetings – Proactive VS Reactive
There are certain themes in business coaching that I touch on pretty regularly. One of them is the topic of holding regular team meetings. I don’t believe there is a week that goes by that I don’t talk about the importance of meetings.
[Read more…]Goals and Accountability
Last night I was thinking about 3 ways in which goals and accountability helped me just yesterday and how this applies to business goals.
Yesterday morning, after having traveled for several days, I did something that I typically do very consistently: I weighed myself. And I found that because it had been several days since I last weighed myself, I had slipped up a little bit in regard to my weight. Just knowing that immediately resulted in a change of mindset for me concerning my caloric intake.
[Read more…]Employee Retention
When I think about employee retention or employee engagement, I often think of it this way: “How ‘all in’ are your employees?” The answer to this question is very important. [Read more…]End of the Year: Reflection and Anticipation
Reflecting on 2018
Every December, we get the privilege of looking back over the past 12 months–reflecting on the past—-and the opportunity to look forward to the next 12 months—-planning for the future. I think that the natural course of things is intentional. In order to be balanced, wise people, we need time to pause and take stock.
As I think back on 2018, I would say that it’s been a transitional year for my wife and me. On the business front, 2018 has been a prosperous year, and we are grateful for that. On a personal level, I lost both my father-in-law (in March) and my father (in November). They were two great men who shaped my life and my family so much. In August, we gained a beautiful granddaughter. So 2018 has definitely been a year full of transitions and shifts for our family, as well as for Broad Insights as a company.
[Read more…]Is Coaching Worth It?
Coaching works. That’s the secret of the performance elite–people performing at the top of their game, whatever that game is. The world’s top performers, from athletes to entrepreneurs to executives, all have coaches. For them, the benefits of coaching are obvious.
Coaching benefits for your business
But will coaching work for you? Is it worth the time, effort, and expense? [Read more…]